To maintain the highest level of security, performance, and compatibility for our communication solutions, we are increasing the minimum supported version of pascom apps. Here is what you need to know.

End of Support for Older Versions 🚀

Starting February 1st, 2026, we will exclusively support pascom apps of version 118 or higher. This step ensures that all users benefit from the latest security fixes and features.

• ✅ Enhanced Security: Current versions provide optimal protection for your communication.
• ✅ Better Performance: Optimized workflows in the latest app generations.
• ⚠️ Deadline: February 1st, 2026.

How to Check Your Version and Update 🛠️

Typically, the pascom app updates automatically. If you have disabled automatic updates, please check your version:

In the app, navigate to Settings > About pascom Client > Version. If your version is lower than 118, please perform an update promptly.

• 💡 Tip: Enable automatic updates in the settings to always stay up to date.
• 🖥️ Terminal Server: For Windows Terminal Server environments, we offer an automation script to simplify the update process. Detailed instructions can be found in our documentation.

If you are unable to perform the update yourself, please contact your IT administrator or your pascom partner.

To ensure the security, stability, and full range of functions of the pascom apps in the future, upcoming app versions will require a more recent version of Windows. Here is everything you need to know.

Focus on Security and Stability 🚀

Modern software requires a modern foundation. To continue providing you with first-class communication features and the highest security standards, we are updating our system requirements.

• ✅ Windows 10: Version 1809 or higher
• ✅ Windows Server: Version 2019 or higher
• ⚠️ Deadline: Starting February 1st, 2026, new pascom app versions will exclusively support these systems.

What happens if you use an older version? 🛠️

If you are still using an older operating system (e.g., Windows 10 versions prior to 1809 or Windows Server 2016), your installed pascom app will not suddenly stop working. 

However, please note:

• The app will remain on the last compatible version.
• No further updates or security fixes will be provided for this version.

We therefore recommend that you update your operating system promptly or coordinate with your system administrator or pascom partner.

📬 Your feedback matters!

Do you have questions about the new system requirements? Our sales team and our partners are at your disposal. We look forward to your feedback!