The WebApp for conferences with guests now has a modern, fresh design. The user interface has been adapted to the latest design elements of the pascom app to offer a more pleasant user experience - without any functional changes.

What remains possible as usual?

Guests in conferences can still:

•     use their camera and screen sharing,
•     set audio sources and control the microphone,
•     view all participants in the conference,
•     exchange information and documents via the chat.

Important:

For the new design to become active, a new pascom group must be created or the guest mode of an existing group must be deactivated once and reactivated.

📣 Your feedback counts!

We are continuously developing pascom - so we look forward to your feedback on the new WebApp. Simply write to us directly via the feedback field.

The latest pascom App BETA update contains helpful improvements and exciting new features.

🚪 More flexible door intercom video stream integration

The pascom BETA app uses the door intercom system's WebView, allowing the video stream to be integrated much more flexibly.

📶 Stable calls with network changeovers (WiFi/LTE)

If your device switches from an LTE network to a Wi-Fi network (or vice versa) during an ongoing call, the call will now continue with as few interruptions as possible - even if the connection is temporarily disrupted.

📩 Improved unread messages placement

A new section at the bottom of the chat has been added to clearly highlight unread messages - so you can see at a glance what's new.

🗑️ Improved unread call history items as read feature

It is now possible to mark more than 50 unread call history entries as read all at once. The previous limit of 50 no longer applies.

📞 Display on Yealink headsets improved 

The Yealink base station displays now show the caller's phone number instead of just “Unknown caller”.

💬 Need to get something off your chest?

Do you have questions or feedback about the BETA update? Then it's worth visiting our pascom forum. You are also welcome to post your request here in the feedback field. 

Creating and adding new phone system prompts has never been easier thanks to pascom AI and our new AI-based text-to-speech (TTS) tool, which allows you to convert texts into voice prompts at the click of a button - meaning no more microphones or recording studios. The new TTS feature is ideal for creating greetings, menu announcements and individual messages and as it is accessible via the cloud, it saves valuable time and effort.

• Add a new greeting and give it a name. (e.g. welcome-prompt)
• Enter the text to be converted into a voice prompt (e.g. Welcome to XYZ)
• Select a voice and you're done!

You can find a detailed guide to creating prompts with TTS in our documentation

The mobile app pairing via e-mail feature provides administrators with enhanced control and flexibility over the mobile device onboarding process. Mobile pairing can now be started directly via the admin interface - without the user having to initiate the pairing process themselves.

The new function can be used to generate an e-mail containing all the necessary information and a secure pairing link, which is then sent to users. Users can then pair their mobile device / smartphone in just a few steps using the e-mail contents - simple, fast and user-friendly.

Further information can be found in our documentation

The introduction of chat permissions gives administrators the ability to control access to pascom's chat functionality. Users assigned with chat permissions benefit from unrestricted use of pascom's instant messaging (chat) functionality. This includes creating and managing group chats, sending and receiving messages and using file sharing.

Users without chat permissions will have limited access to pascom's chat features.

As such, the chat permission provides greater control, security and an improved overview over the communication processes and can be flexibly assigned to users as required.

For a complete description of the new chat permissions feature, please refer to this tutorial.

Overview of all improvements and fixes:

• Grandstream gateways with model extension V2 (e.g. HT801V2) can be provisioned again. 
• SQL error when creating a private phone book entry fixed.
• Improved audio quality of uploaded announcements when listening in the browser. 
• The setup wizard now creates a default pause reason for new telephone systems (name: Pause)
• Indicator for running jobs in the Admin Dashboard improved. It is now more conspicuous.

There are currently two new improvements to try out in the BETA channel. Administrators can generate an e-mail for mobile pairing, with which a user can pair their smartphone/mobile phone.

In addition, users can now be given chat authorization, which allows them to use the full functionality of the chats. This means that they can create their own chats with colleagues or group chats. Users without this authorization are restricted. A description of the chat authorization can be found in these instructions

All BETA testers can now test the new text-to-speech feature and create their own announcements with a simple text input in the Admin Dashboard. It has never been so easy and convenient.

• Add a new greeting and give it a name. (e.g. welcome-prompt)
• Enter the text to be converted into an announcement (e.g. Welcome to XY)
• Select the voice and you're done!

Of course, you can change the announcement where it is placed at any time. We love this feature - what do you think?

pascom BETA testers can currently test the new design of the pascom Web App. Our new app design offers web meeting guests greater comfort with a modern look and feel. 

To use and test the new web app design, a new pascom group must be created or the "allow guests" mode of an existing group must be disabled and then re-enabled.

To find out more about becoming a pascom BETA tester, please refer to this forum thread.

The notes function in the call journal of the pascom app is now available for all pascom users. 

What is it exactly?

1. Journal entries can now be annotated with notes. This works for both your own calls and team calls.
2. Notes also have a status, which can be helpful for future processing. 
3. This makes it possible to work together productively and effectively as a team. 

How does it work?

• Click on the journal entry in the call history.
• Enter a new note and add a status symbol - done.

In the filter options of the call journal, you can also filter by status symbols of the notes to quickly find specific entries.

The latest pascom app update is required for this feature.

Further information on this topic can be found in our documentation