Secure communications are the foundation for trust and long-term success. With the successful BSI C5 attestation, pascom ONE underlines its commitment to the highest standards in information security, data protection, and compliance – giving your business the security it deserves.

Your benefits with pascom ONE:

• ✅ Proven highest security standards through BSI C5 attestation
• ✅ Maximum trust thanks to verified transparency and compliance
• ✅ Simplified risk analyses for your company
• ✅ Support in meeting your own compliance obligations
• ✅ Future-proof cloud phone system with state-of-the-art technology

For more information, see our blog article.

Do you have any questions or suggestions?
Please feel free to share your feedback with us!

All improvements and fixes at a glance

• New iWay provider template
• Improved Microsoft 365 user import via the connector – disabled and unlicensed users are now taken into account
• Optimized admin dashboard layout for mobile viewing
• New UI design for music on hold
• New design for the login screen in the mypascom portal and in the admin dashboard

💡Your feedback is important to us!
Do you have any suggestions, feedback, or ideas for improvement regarding the pascom telephone system? Then please let us know.

We are pleased to inform you that the mypascom Customer Portal now offers a brand-new filter feature.
With this functionality, you can easily filter by providers and immediately see which of your customers are not yet using pascom ONE.

🔎 How it works:

• The last trunk used by each customer is displayed.
• Customers can be filtered according to their provider.
• This allows you to quickly and clearly identify potential customers for pascom ONE.

This means less searching, more opportunities.

👉 We always welcome feedback and suggestions. Just leave them here in the comments section.

The pascom TAPI v7.R180 Update for Windows is now available.

The latest version can be downloaded from our downloads section.

* FIX: Connection issues are resolved

PASCOM DOWNLOADS

📬 Your feedback matters!
We're constantly improving pascom – so we’d love to hear your thoughts on this release. Just send us your feedback directly via the feedback form in the app. 

We are pleased to introduce a new feature for the pascom Cloud Telephone System that makes managing your REST API accesses much easier. You can now create up to 10 REST API credentials. This means more flexibility and control over your API accesses.

What's new?

• 🔑 Multi-user support: You can now create up to 10 different REST API credentials.
• 🛠️ Improved authentication: The new implementation enables easy management of API credentials with a secure password hash (sha256). This keeps the management of your credentials simple and secure.
• 💻 User-friendly front end: The administration of REST API credentials has been simplified in the admin area. You can add new credentials and delete existing ones. The "Add" button is automatically deactivated if 10 credentials already exist.n.
• 🔒 One-time password display: When creating a new credential, the password is only displayed once. This ensures that your access data is secure and cannot be accessed by unauthorized persons.
• ⚙️ Easy migration and compatibility: For existing systems, the old credentials were migrated to the new scheme to ensure a seamless transition.

Important notes:

• There is an empty list of credentials for new telephone systems - all data must be added manually.
• For an existing telephone system, the old REST API credentials are migrated to the new table.

This update gives you the ability to manage your API access efficiently and securely to make your pascom cloud telephone system even more flexible and user-friendly.

We look forward to your feedback and hope you enjoy the new feature!😊

A new update for the pascom cloud telephone system is now available on all telephone systems and contains numerous improvements and bug fixes:

• 🔄 Improved MS Teams Status Sync: User profiles with Teams triggers now reliably switch automatically again as soon as a Teams meeting is recognized.
• 🔧 Grandstream ATA HT81xV2 provisioning repaired: The provisioning of the Grandstream ATA HT81xV2 now works without errors (All V2 models).
• 📊 Grafana Analytics Dashboard Update: The Grafana Dashboard has been updated to version V11.60 to provide you with an even more powerful analysis environment.
• 🖥️ Fixed Snom remote control: The remote control for older Snom devices (before version 10.1.82.0) has now been repaired so that the devices can be controlled again without any problems.
• 🔨 Asterisk Version Update: The Asterisk version has been updated to 20.12.0, which improves the stability and performance of the telephone system.
• ⚙️ Troubleshooting for system settings: With some older, migrated telephone systems, it was not possible to edit system settings. This problem has now been fixed.
• 🔄 New refresh button for the dashboard: The new refresh button in the admin interface allows you to reload the dashboard data with just one click.
• 🔑 New UI admin password for devices - provisioning: Under "Settings - Services - Telephony" you can now set a global UI admin password for all device provisioning.

This update brings many new features and fixes important bugs to make your pascom cloud telephone system even more user-friendly and stable. We look forward to your feedback! 😊

Until now, calls to mobile devices were automatically considered as “answered” as soon as the GSM network connected the call — even if, for example, the call was directed to the user's mobile voicemail box.

👉 What’s new?

• In the mobile device settings, you will now find the option “Accept call via key press”.
  
  
  
• By default, this option is disabled (same behaviour as before).
• If enabled, when receiving a GSM call, you must press at least one DTMF key (a digit on the mobile device’s dial pad) within 4 seconds after answering the call to actually accept it.
• All other pascom apps (e.g. Softphones, WebApps) will continue to treat the call as “ringing” until the DTMF input is provided.

👉 What are the benefits?

• Prevents calls from being incorrectly considered as answered when, for example, the mobile device’s voicemail answers.
• Gives you more control over when a call is actually considered as answered.

📣 Your feedback matters!

We are continuously improving pascom. Therefore, we appreciate your feedback on this feature. Simply write to us directly via the feedback form.

The pascom TAPI v7.R176 Update for Windows is now available.

The latest version can be downloaded from our downloads section:

PASCOM DOWNLOADS

📬 Your feedback matters!
We're constantly improving pascom – so we’d love to hear your thoughts on this release. Just send us your feedback directly via the feedback form in the app. 

With the latest update to our pascom app, users can now attach labels to journal entries – even retrospectively! 

This feature is not only helpful for organising information but also lays the foundation for future AI-powered automation that will assign labels automatically.

✨ What’s new?

• Display of icons and colors directly on labels
• “Edit” button in the journal detail view
• Labels can now be deleted
• New label editing menu
• Intelligent filter functions

💬 Suggestions or feedback?
As always, we look forward to hearing your thoughts on the new label feature!

The new pascom Desktop App v118.R4547 update for Windows, macOS und Ubuntu Linux is now available to download.

The newest version can be downloaded directly from our downloads section:

PASCOM DOWNLOADS

📬 Your feedback matters!
We're constantly improving pascom – so we’d love to hear your thoughts on this release. Just send us your feedback directly via the feedback form in the app.