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Fix
2 months ago

Update to the pascom cloud telephone system – bug fixes and improvements

We are pleased to present two new functions that are available with the latest update on the pascom Cloud Phone System!

🌟 Session data of the pascom app via the REST API interface

    Would you like to keep an overview of your app sessions? Via the REST API interface, you can now query detailed data on the sessions of your pascom apps, including:

  • Username
  • Workplace
  • Login and Logout timestamp
  • Whether the user is currently online

    This gives you full control and transparency over your users' sessions in the pascom app at all times.

🌟 Labels for SIP Trunks – More context for incoming calls

    Improve the clarity of your incoming calls with our new label function for SIP Trunks!

  • What's new? You can now store a generic label (e.g., "Location" or "Department") directly in the basic settings of your SIP trunk.



  • How does it work? As soon as you create various incoming call rules (e.g., for "Munich" or "Stuttgart") with specific phone numbers, the description text of these call rules is automatically transferred to the label you defined.




  • Your advantage: Users of your pascom app see this relevant information (e.g., "Call from Munich") directly with the incoming call. This provides direct context and enables faster and more efficient call processing – especially in, for example, companies with multiple locations or departments.

🚀 We are excited about your feedback on these innovations

Share your experiences and suggestions with us so that we can continuously improve our products




Avatar of authorAndreas Grassl