Now testing in the beta cloud: Bidirectional synchronization of the Microsoft 365 user status
With the latest update of the Microsoft 365 Status Connectors, presence information is now synchronized even more intelligently between Microsoft Teams and PASCOM.
🔄 New bidirectional status synchronization
From now on, the conversation status can also be transferred from PASCOM to Microsoft Teams:
- ☎️ When a user starts or receives a conversation via PASCOM, the status in Microsoft Teams is automatically set to "Busy / On a call".
- ✅ After the call ends, the Teams status is reset to "Available."
Setup
Bidirectional synchronization is disabled by default and can be enabled in the Microsoft 365 Status Connector using the "Bidirectional Synchronization" option, if needed. There are also instructions on how to do this.
Give it a try and let us know what you think!
We'd love to hear about your experiences so we can continue to improve PASCOM.