Automatically convert call recordings into text
Utilize the powerful AI transcriptions of your pascom phone system directly in the pascom App! This new function automatically converts your call recordings into text, allowing you to quickly and clearly view all important content of your phone calls. You can conveniently find the transcribed texts in the respective journal entry of the call log – so you always keep an overview and can manage your conversations even more easily.
✅ Quick Overview: Find important information at a glance, without having to listen to long audio files.
🔍 Searchable: Easily search for keywords in your transcribed conversations.
✍️ Simple Management: Process the entries with additional notes directly in the journal entry.
Easily identify transcribed entries by a REC symbol in the call log and by an AI robot avatar in the notes. 🤖
Administrators can easily activate AI transcription in the recording system.
A guide to AI transcriptions of call recordings can be found here.
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We look forward to your feedback on this new feature!
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